Our Commitment to Business Continuity
BorderlessMind has a robust and time-tested Business Continuity Plan (BCP)
that ensures that the business operations of BorderlessMind are not disrupted
by any natural or unnatural disaster.
The BCP reiterates our commitment to delivering the highest quality
solutions using the onsite/offshore
model, and protecting our clients from risk. Our business continuity
plans are based on the need to protect professional staff, computing
infrastructure, and intellectual property in order to help our customers
remain in business through any contingency. That includes provisions
to ensure the mobility of professional skills along with fully redundant
communications backbones and computing infrastructures.
Power & Utilities
Our entire facility can be run on auxiliary power. We have multiple
back-up options to enable us to run the facility without power for
an uninterrupted period of 2 days. The electrical supply into the
facility is conditioned using a three-phase servo stabilizer. All
power supply to computers is provided by online Uninterrupted Power
Supply systems. Load balancing and redundant clusters stabilize
voltage and frequency to within 1%. An underground water storage
tank has the capacity to service the entire BorderlessMind facility for 2
days. We also have our own bore well.
We have three parallel high speed connections (512 mbps each) from
different service providers. This ensures 100% connectivity to the
Fire & Medical Emergencies
We have arrangements with a 24x7 hospital a few miles from the
office. Contact details are maintained at multiple points for nearby
fire stations, blood banks, police station, 24-hour pharmacies etc.
We have elaborate fire safety arrangements including B and C type
extinguishers, multiple exits, smoke alarms, and hose pipes within
Data and Exchange Recovery
An intelligent disaster recovery system is in place for restoring
complete server information at short duration. The backup is
restored on an offline Exchange server for high availability.
A dedicated team of engineers who work on a 24x7 schedule resolves
ongoing operations issues. An intranet-enabled helpdesk request is
followed by a structured process ensuring quick resolution of
queries, leading to very low downtime of hardware and software.
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